Return/ Refund / Cancellations
Returns / Exchanges may incur a Restocking Fee.
No Refunds - if an item is returned for any reason - a store credit, less restocking fees, will be issued. Store Credits must be used within 90 days.
We do not issue refunds because you did not order the correct size! The size charts are for reference only, If you have ANY questions or uncertainty as to what size to order, please call us for a sizing consultation before ordering.
All exchanges made within 7 days of receipt are subject to a 10% restocking fee and a store credit will be issued for the balance. All returns and any items exchanged after 7 days will incur a 25% restocking fee. Customer is responsible for any and all shipping fees.
For international orders, we are not responsible for any return fee's including duties and taxes.
Any items Returned/Exchanged must include the attached original tags, hangers, dust-sleeve and packaging and must be in new, un-worn condition.
*Items returned that have been worn or that smell of perfume, deodorant, smoke, etc. will NOT qualify for any refund.
Customer is responsible for all shipping charges of returned item. If a parcels is returned for reasons such as "Not Deliverable" in three attempts and so on, we can re-ship the item to you for an additional shipping charge. Click Here to Display Return Form
You need to print out : Return-Form.pdf You MUST INCLUDE this form with any return for any reason. YOU SHOULD EITHER CALL OR EMAIL US THE TRACKING # OF YOUR SHIPMENT.
REFUSED DELIVERIES WITHIN THE USA
If you choose not to accept an order you have placed, for any reason, we will restock the merchandise and charge a 25% restocking fee on the amount of the order, plus all the freight charges and fees. Further purchases from our store will not be permitted until the restocking fee is paid.
REFUSED DELIVERIES FOR INTERNATIONAL ORDERS
If you choose not to accept an order you have placed, for any reason including NON-PAYMENT OF INTERNATIONAL DUTIES, we will restock the merchandise and charge a 25% restocking fee of the amount of order, plus all the freight charges and fees. Further purchases from our store will not be permitted until the restocking fee is paid.
All Order Cancelations will incur $15 fee if item has not yet shipped and can still be canceled.